Field Service

NextService is a field service management SuiteApp, which allows for flexibility in the configuration process for workflows. It’s a professional solution that utilises the power of NetSuite to deliver excellent results. There is a mobile app that runs on most devices across multiple platforms, which features scheduling and dispatch functionality, customer asset tracking, warranty and service contract management, and more. There is also support for billing rules within NetSuite itself, and deeper levels of control with inventory and invoicing.

Mobile Field Service Management That’s Built for NetSuite
One System for Financials – and Field Service

From scheduling and dispatch and a flexible mobile app to warranty, preventive maintenance and customer asset management – NextService does it all – from within NetSuite. The result is a powerful end-to-end solution that is easy to use, easy to implement and has a low total cost of ownership.

Key Benefits

  • Increase the productivity of back office and field personnel.
  • Understand changing business dynamics – 360 degree visibility of every job, technician, customer asset.
  • Discover new revenue opportunities – perform quotes in the field, determine the most profitable services and/or products.
  • Reduce operational costs – eliminate overtime, increase the number of first time fixes.
  • Increase customer satisfaction – deliver more timely services more efficiently.
  • Reduce inventory leakage and optimize stock levels – manage and consume inventory from the field.
    Customer Asset Management
  • Automate Warranties and Preventive Maintenance Contracts
  • Uses NetSuite billing rules.
  • Set up preventive maintenance calls monthly, bi-monthly, semi-annually, annually – you name it.
  • Report on profitability of service contracts – automatically.
  • Track inventory used for maintenance or warranty repairs.
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What our clients are saying

Liberate I.T. were extremely helpful in our NetSuite implementation, taking over a messy situation and delivering results. They came up with an out of the box solution which was hugely beneficial for both parties. Couldn’t recommend them and NetSuite highly enough.

Mark Priscott - Protempo

It has been a pleasure working with Liberate I.T. over the past 7 years. They have great capabilities across NetSuite implementation and consultation, and helped us modernise and transform some very old-fashioned and dysfunctional businesses processes.

Craig Pinker - Noveli

Liberate IT provided excellent training so we could carry out our NetSuite implementation. The knowledgeable and experienced team were quick to understand our business requirements and offer us the most relevant NetSuite advice so we were up and running as seamlessly as possible.

Marina Hirst Tristram - Tasman Bay Food Group

So you think NetSuite might be right for your business?

Get in touch with us to get started. Phone one of our friendly sales team or send us an email.
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